Skip to content

Privacy Policy
Effective Date: July 7, 2026

Forsyth Insurance Agency Inc.

Mailing Address

Forsyth Insurance Agency Inc.
1265 S Cotner Blvd, Suite 21
Lincoln, NE 68510

Phone: (402) 483-7861

Privacy Policy

Forsyth Insurance Agency Inc. ("Forsyth Insurance Agency," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when you visit our website, use our mobile application, communicate with us electronically, participate in our text messaging program, or purchase insurance products through our agency.

This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and the choices available to you.

By using our website, mobile application, SMS messaging services, or other online services, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on your interactions with us, we may collect the following categories of information.

Personal Information

You may voluntarily provide information including:

  • Name
  • Home address
  • Mailing address
  • Email address
  • Telephone number
  • Date of birth
  • Driver's license information
  • Insurance policy information
  • Vehicle information
  • Property information
  • Business information
  • Payment information
  • Claims information
  • Communication preferences

Automatically Collected Information

When you visit our website or mobile application, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Date and time of visit
  • Referring website
  • Mobile device identifiers
  • Location information (if permitted by your device settings)

SMS-Related Information

If you enroll in our SMS messaging program, we may collect:

  • Mobile phone number
  • Name (if provided)
  • Communication preferences
  • Date and time of your opt-in
  • Method of opt-in (website form, paper form, verbal consent where permitted, or other authorized methods)
  • Message history between you and Forsyth Insurance Agency Inc.
  • Records of opt-out requests
  • Device and carrier information when available through our messaging provider

Cookies and Tracking Technologies

Our website may use:

  • Cookies
  • Session cookies
  • Persistent cookies
  • Analytics technologies
  • Security cookies
  • Preference cookies

These technologies help us:

  • Improve website functionality
  • Remember your preferences
  • Measure website performance
  • Detect fraud
  • Enhance user experience

You may disable cookies through your browser settings; however, some features of our website may not function properly.

How We Use Your Information

We may use your information to:

  • Provide insurance quotes
  • Process insurance applications
  • Service insurance policies
  • Respond to customer inquiries
  • Verify your identity
  • Communicate regarding your account
  • Process premium payments
  • Assist with claims
  • Schedule appointments
  • Improve our website and mobile application
  • Maintain security
  • Detect fraud
  • Meet legal and regulatory obligations
  • Comply with insurance carrier requirements
  • Document customer consent and communication preferences

Text Messaging (SMS) Communications

If you choose to receive SMS or text messages from Forsyth Insurance Agency Inc., we may use your mobile phone number and related information to send:

  • Appointment reminders
  • Policy renewal reminders
  • Billing and payment notifications
  • Claims updates
  • Customer service communications
  • Account notifications
  • Other transactional or informational messages related to your insurance relationship with us

By providing your mobile phone number and opting in, you authorize Forsyth Insurance Agency Inc. to send SMS messages to the number you provided.

Your consent is voluntary and is not a condition of purchasing insurance products or services.

Message frequency varies based on your account activity and communication preferences.

Standard message and data rates may apply according to your wireless carrier plan.

Opting Out

You may stop receiving SMS messages at any time by replying:

STOP

After you opt out, you may receive a final confirmation message indicating your request has been processed.

You will no longer receive SMS communications unless you provide a new opt-in.

Getting Help

For assistance regarding our SMS messaging program:

  • Reply HELP to any SMS message
  • Call us at (402) 483-7861

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages depends on your wireless carrier, network availability, and other factors outside our control.

Sharing Your Information

We may share your information with:

  • Insurance companies
  • Insurance wholesalers
  • Managing General Agencies (MGAs)
  • Claims administrators
  • Payment processors
  • Technology providers
  • Customer service vendors
  • Government agencies when required by law
  • Law enforcement when legally required
  • Auditors and regulators

We only share information necessary to perform legitimate business purposes or comply with legal obligations.

Mobile Information

We respect your privacy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data, consent records, and related personal information will not be sold, rented, leased, or shared with third parties for their own marketing purposes.

We may share limited mobile information with trusted service providers that perform services on our behalf, including SMS platform providers, cloud hosting providers, technology vendors, and related service providers, solely for the purpose of facilitating and supporting our messaging services. These providers are contractually required to safeguard your information and use it only for the services they perform on our behalf.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information, including:

  • Secure website encryption (HTTPS)
  • Password-protected systems
  • Access controls
  • Firewalls
  • Security monitoring
  • Employee confidentiality practices
  • Authentication procedures
  • Vendor security requirements
  • Employee training regarding privacy and confidentiality

While we strive to protect your information, no method of electronic transmission, storage, or communication can be guaranteed to be 100% secure.

Data Retention

We retain personal information only as long as necessary to:

  • Provide insurance services
  • Maintain our messaging services
  • Document customer consent
  • Meet contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes
  • Enforce our agreements

When no longer required, information is securely deleted or destroyed in accordance with our record retention practices and applicable law.

Children's Privacy

Our website and mobile application are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

Our SMS messaging services are intended for individuals who are at least 18 years of age or otherwise legally authorized to engage in insurance-related transactions.

If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete such information.

Third-Party Websites

Our website may contain links to third-party websites, including insurance carrier portals and other service providers.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Your Privacy Choices

You may:

  • Request access to certain personal information we maintain about you, where permitted by law.
  • Request corrections to inaccurate information.
  • Update your contact information.
  • Opt out of promotional email communications by using the unsubscribe link included in those emails.
  • Opt out of text messages by replying STOP.
  • Request assistance by replying HELP or contacting our office.
  • Update your mobile phone number and communication preferences by contacting us.

Please note that opting out of SMS messages, marketing emails, or other optional communications will not affect communications necessary to service your insurance policies, comply with legal requirements, or manage your account.

State Privacy Rights

Residents of certain states may have additional rights under applicable privacy laws, including rights to access, correct, delete, or request information regarding personal information collected about them, subject to legal exceptions.

We will respond to qualifying requests as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.

Changes become effective when posted on our website with the revised Effective Date.

Your continued use of our website, mobile application, SMS messaging program, or services after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Forsyth Insurance Agency Inc.
1265 S Cotner Blvd Ste 21
Lincoln, Nebraska 68551

Phone: (402) 483-7861

If you contact us by email through our website, please avoid including sensitive personal, medical, or financial information unless specifically requested through a secure communication method.

Forsyth Insurance Agency Inc. is committed to protecting your privacy and maintaining the confidentiality of your personal information in accordance with applicable laws, insurance industry standards, and accepted privacy practices.